Did you know that you are entitled to your prescription information? That’s correct, you are entitled to it just as much as you are entitled to all your other medical records. You paid for it, it’s yours.
When ordering glasses from our website, you will need to enter your prescription as well as your PD (Pupillary Distance). Only a few states are required by law to provide you with your PD number, but every state is required to give you your prescription. Below is our advice on how to obtain your prescription information from your eye doctor’s office as well as some useful information you should know when asking for your prescription.
When you call your doctor’s office, they may either read you your prescription over the phone or send you a copy of your prescription in the mail. When asking for your prescription information, be sure to ask for your Sphere, Axis & Cylinder (if you have an astigmatism), and your ADD (if you require bifocals).
The following is a list of common questions and facts based on 16 CFR Part 456 Ophthalmic Practice Rules.
Hand It Over
If you have paid for an eye exam, it is a United States Federal Law for your doctor to provide you with your prescription.
You Don’t Need to Sign a Waiver
Some eye care providers may ask you to sign a waiver in order to receive your prescription. Not only is this an unethical practice, but it is also illegal. Some may use this as a scare tactic to make you believe you’re doing something wrong and deter you from buying anywhere but their business.
The Phone Call
It’s important to know that you can absolutely receive your prescription information over the phone. Some eye care providers may try to tell you that you’ll need to come into the office to receive your prescription, or that you can only receive it in the mail; this is false and another way to delay you from purchasing elsewhere.
You Already Paid
You have the right to obtain your prescription whenever you want and as many times as you want. Do not get tricked into paying an additional charge to obtain your prescription, even if you ask for it more than once. Your eye care provider cannot refuse to release your prescription because they already have done so in the past.
Overall, it is always best to be educated when talking to your eye care provider about your prescription. The more knowledge you have, the more comfortable you will feel when asking for your prescription and the easier it will be to obtain it. Owned and operated by two eye doctors, we here at 39dollarglasses.com pride ourselves on being informative and knowledgeable on what is ethical and legal. If you want to learn more regarding this matter, here is a link to American Medical Association’s guidelines: http://bit.ly/1Sx3JzQ.